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Dementia
This resource sheet includes a selection of services, tools, and organisations that others have found helpful.
Last updated: July 2025.
Pre Diagnosis
Why investigate/ Diagnose?
A diagnosis of Memory loss can mean that the individual and their carers can better prepare for the future. There will be better management of the condition and access to specialist resources once a diagnosis is made. There may be financial benefits that can be applied for and legal administration to have in place to safeguard the individual and their assets.
Route to diagnosis
If there is doubt about a person’s memory or cognition, then a visit to the GP should be the first step to rule out any other causes. The GP can conduct some tests (blood, urine and memory tests) They will ask questions about how everyday tasks are managed and discuss any concerns an individual or their family/ friends may have. A support person can be present to assist the patient to understand the appointment and help to answer any questions.
The GP will then determine if a referral to the Memory Assessment Service is appropriate. The specialists in the Memory Assessment Service can conduct further tests to diagnose the memory impairment and can explain the outcomes and the next steps in detail.
Once a referral to the Memory Assessment Service is made the patient can be supported by the “Dementia co-ordinator service” ran by the organisation “Help and Care”. They have separate teams for Pre- diagnosis and post-diagnosis, to support individuals and their Carers in understanding the process of the assessment service and signpost to community support.
Dementia Coordinator Service
To refer yourself into the Dementia Co-Ordinator service, you can call 0300 123 1916.
Online support
Next Steps
There can be a wait for appointments and it’s important that individuals feel supported and informed throughout the process. Visit the Next Steps website for a step-by-step guide from initial referral by the GP onwards throughout the journey to a diagnosis. Giving support on well-being, services available and what to expect post diagnosis.
Dorset Healthcare
For a comprehensive guide on the memory assessment service and further information on Dementia and support offered by Dorset Health Care.
Helplines
Both the Alzheimer’s society and Dementia UK have trained individuals on hand to answer questions and queries.
Alzheimer’s Society
- Telephone: 0333 150 3456
Dementia UK Admiral Nurse Helpline
- Telephone: 0800 888 6678
Post Diagnosis
What happens next?
Once an individual has been referred to the Memory Assessment Team, they should be contacted by the pre-diagnosis team at the Dementia Co-Ordinator service. They will support and guide individuals through the assessment process and provide support during the period of time before a diagnosis is made.
When a diagnosis is confirmed the Dementia Post-diagnosis team are involved to provide a continuous point of contact, advice and signpost to community support.
If you need to contact the Dementia Co-Ordinator service, you can call 0300 123 1916 or Visit the Help and Care website.
Things to think about now
The benefit of having a diagnosis of Dementia is that there is clarity on an individual’s situation and having the understanding and knowledge can be useful in thinking ahead to the future.
Future Care Planning should be looked at now to ensure that the individuals wishes are recorded. Talking about preferences for future care, making advance decisions for medical treatment or the refusal of. Considering representatives for lasting power of attorneys for health and/or financial decisions in the event of capacity changes.
For individuals who are driving, they will also need to notify the DVLA of their diagnosis.
Adult Social Care Assessments
A care needs assessment can be useful to an individual with Dementia to identify any areas in which they may need support to continue to live independently and to ensure continued quality of life. If an individual required support to meet the personal care needs, then a financial assessment will be completed as well to determine if there is a need for the Council to fund this provision. Dorset residents can contact the Adult Access team directly to arrange this.
- Telephone: 01305 221016.
Carers for those with Dementia can also request a Carer assessment by contacting the Adult Access team. Please also see the Carers resource sheet for more information.
If an individual is over state pension age and needs support daily with their diagnosis, then they will be eligible for Attendance Allowance.
Learning opportunities
Its valuable for people living with dementia and those around them to have access to learning opportunities to gain knowledge and understanding of the diagnosis.
Contented Dementia Trust
A small charity that supports family, friends and those working with people living with dementia. They teach the SPECAL method to help with understanding the point of view for the person living with dementia. Training is available free to family and friends- Kate Sturgess covers Dorset.
Alzheimer’s Society CRISP (Carer Information and Support Programme)
The Alzheimer’s society offer a programme of sessions to enable carers to share experiences and learn about local and national services that can support them.
Wellbeing and ongoing community support
Having the opportunity to access support clubs and classes specifically for those living with Dementia can be invaluable in improving the quality of life for individuals and their carers. Below is a list of clubs that are currently running for those affected by Dementia.
Bridport Memory Cafe
First and third Thursday of every Month, 2pm to 4pm.
- Venue address: St.Swithins, Church Hall, North Allington, Bridport, DT6 5DU.
- Telephone: 07860 59240
Bridport Leisure Centre Exercise Class
Weekly and Regular afternoon tea (Garden Centre). Tuesday 1:45pm to 3:15pm
- Telephone: 07890 649561
Bridport Forget Me Not Group
2nd and 4th Thursday of each month from 1:30pm to 3pm.
- Venue address: Bridport Youth Centre, Gundry Lane DT6 3RL
- Telephone: 01305 239444
Lyme Regis - The Welcome Café
3rd Weds of each month 2pm to 3:30pm.
- Venue address: Lyme Regis Football Club
- Telephone: 01297 255002
Axminster Memory Café
2nd Monday of the month 2pm to 4pm
- Venue address: Pippins Community Centre
- Telephone: 01297 63427
Colyton Memory Café
2nd Wednesday of the month 2pm to 4pm
- Venue address: Reece Strawbridge Centre
- Telephone: 07767 127685
Colyford Memory Café
4th Wednesday of the month 2pm to 4pm
- Venue address: Colyford Memorial Hall
- Telephone: 07767 127685
Age UK- Cognitive Stimulation Therapy
Speak to Age UK for more information.
- Telephone: 01305 269 444
Online support
Next Steps
Offers a step-by-step guide from initial referral by the GP through to Diagnosis of dementia and beyond.
Alzheimers UK
You can register to be a part of the community to share experiences on living with Dementia.
Helplines
Both the Alzheimer’s society and Dementia UK have trained individuals on hand to answer questions and queries.
Alzheimer’s Society
- Telephone: 0333 150 3456
Dementia UK Admiral Nurse Helpline
- Telephone: 0800 888 6678
Mental health support
Dealing with a diagnosis of Dementia or caring for a loved one affected by the disease can be a difficult time. Counselling and talking therapy can be a good first step in managing feelings and expectations. Below are a few services that individuals can self-refer to. If further assistance is needed in respect to Mental health, do contact the GP or Social Prescribing team direct.
Further information
While we hope you may find something here that supports you, please note that these resources are not all officially endorsed by the NHS. We endeavour to ensure that all listings are accurate and up to date, but please be aware that we cannot guarantee this at all times.
If you are a local service, organisation or group that would like to be included in this guide, please contact us via secure online form or call the PCN Admin Team on 020 3808 9807 and tell us about your support offering.